Tech Support Questionaire

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  Name:
 
  Software - Brand, Name, Version and what operating system are you using (Windows XP Windows Vista, etc...)? :
To find out what version your embroidery/quilting software is, Open your software (if you can) Left Click on "Help", then "About."
"About" shows you the name and version of your software.
 
  How long have you had it and have you used it very much?
Are you comfortable enough to get around with some simple written directions?:
 
  What are you having difficulty with? Please be as detailed as possible. The more information you share with us, the better we can understand and solve your problem.  
   
  Phone Number: e-mail:  
    Comments:

 
 
   
   
  We will be in touch with you in most cases within 24 hours. If it is a long distance call and you want to talk by phone, we will email you first. Many problems are more easily solved by us sending you an email with instructions spelled out.  
   
   
   
   
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